Cancellation and Refund

At Calcutta Record Company, we strive to provide you with the finest vinyl records, and your satisfaction is our top priority. Please take a moment to review our Cancellation & Refund Policy.

Refund Policy

We do not offer refunds for vinyl records once they have been purchased, except in the following circumstances:

  1. Product Damage during Shipping: If your vinyl record arrives damaged due to shipping, please contact us immediately, providing clear images of the damaged product and packaging. We will work swiftly to resolve the issue and offer a replacement or a refund.
  2. Incorrect Item Sent: In the rare event that you receive the wrong item, please get in touch with us promptly. We will arrange for the correct item to be shipped to you or provide a refund.

Contact Us: Your satisfaction is crucial to us. If you have any questions, concerns, or need assistance, please feel free to contact our customer support team. We are here to help.

Thank you for choosing Calcutta Record Company. We appreciate your understanding of our policies, and we are committed to ensuring a positive experience for every customer.

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